Becki Potrzeba

"Boy oh boy, where do I start. I recently got a new vehicle and have had State Farm as my car insurance provider for about 4 years now. I switched from American Family to State Farm because State Farm offers the same coverage but at a cheaper price. I was paying half of what I had been paying by switching, which was fantastic. So, after switching my coverage to a newer vehicle that I had just gotten a couple months ago, I knew the payment would go up some, but not DOUBLE. When speaking with the agent he assured me I’d only be paying $22 more a month, which I was fine with, but low and behold here comes my first bill on the app and it’s literally more than double what I was paying before. I emailed Becki about this situation and then SHE assured me it would change because the previous agent I had spoken with didn’t even transfer anything over, not even our discounts. The hell? So I emailed her again…. It’s still not fixed. Awesome…. Not."

"Preparing to move states and needed to start a new auto policy in the new state. The representative was very cordial and personable when going over options. They also helped to shed light on some situations where other types of insurance may be beneficial. They were very transparent with rates and were very helpful at compiling multiple quotes for various combinations of policies. The representative was very knowledgeable and able to make progress through email and phone which is helpful when your schedule is tight. Top notch service."

"We worked with Emiley Powell to get new car insurance and an umbrella policy after relocating here from Colorado. Emiley is so personable and knowledgeable about coverage and answered all of our questions. Such a good appointment! So glad we found the Becky Potrzeba agency and Emiley Powell."

"I have had great service at this State Farm Agency starting in 2009 when I moved to Pierre and set up home and auto insurance. I got to know both Becki and Sam through my job at a bank. I always enjoyed having a conversation while I helped them with banking needs. Now they are helping me with not only home and auto insurance, but also with all of my retirement needs. Sam has been a great help with everything and very patient answering any questions I have had, and I've had plenty. He did a rollover of my 401K, setting up an annuity and a life insurance policy. I like having everything in one location, which will make it easier for my sons."

"Becki has been my insurance provider since I have moved to Pierre. I have always been impressed with the outstanding customer service that I have received from both Becki and Emiley. They both make me feel at home when I walk through the door and I have complete faith that they truly to have my best interest in mind. I also appreciate their great sense of humor. I would highly recommend Becki Potrzeba State Farm Insurance to anyone."

"I specifically dealt with Emiley for our vehicles and Melissa for our life insurance. Both are a valuable asset to Becki and State Farm. Very knowledgeable, professional, responded immediately. I could go on and on... What i really liked was that most of the things could be done with email or phone calls and when i did need to stop in everything was ready and it was a quick in amd out. Will recommend them to friends and family!"

"The Best! State Farm with Becki & her team are amazing. I never hesitate to call for questions or concerns. They treat you like family & follow through without any worries. This super friendly & competent environment is exactly what we need & trust for all our insurance needs! I can't say enough about them!"

"I've been with State Farm for over a decade (in other states) & have been incredibly impressed with the quality of customer service in this office! I can not believe how much I've saved with the Drive Safe and Safe auto program!! Hands down the best auto insurance office in town!"